Recent Blogs - 2016

posted on 12/22/2016 Bells will be ringing...

posted on 12/15/2016 "Getting in shape is only a download away," a headline from a summer article out of Money Magazine.

posted on 12/8/2016 They are a force to be reckoned with and you need them in your practice. Learn how to engage with the Millennial patient.

posted on 11/23/2016 This week we express our gratitude and appreciation to the practices we serve throughout the country.

posted on 11/17/2016 It's a million dollar question. What is going to happen to all of the healthcare reform mandates when President-Elect Trump takes office?

posted on 11/10/2016 Putting the focus of the patient back at the heart of healthcare -- something we are passionate about. And we like to share resources focused on improving the patient experience.

posted on 11/3/2016 10,000 baby boomers turn 65 every day. How are you communicating information about the Welcome to Medicare Preventive Visit?

posted on 10/20/2016 Five steps for compliance with 1557 and more useful news for practices.

posted on 10/11/2016 Section 1557 of the Affordable Care Act is requiring most medical practices to post a Notice of Nondiscrimination, effective Oct. 17.

posted on 9/29/2016 What builds good relationships? First and foremost a consistent message, personalized to your patients.

posted on 9/15/2016 We talk patient experience a lot. Our customer experience is just as important.

posted on 9/1/2016 Print is more than a brochure, a postcard, a booklet -- it's a story.

posted on 8/25/2016 New patient packets are one of the first interactions your practice has with new patients. What you can communicate and how you can communicate it can affect whether your patients return.

posted on 8/11/2016 Statistics can be scary, especially when it comes to healthcare. As a provider you want the best for your patients, and providing the best care possible often means understanding where they're coming from. Take a look at these statistics to learn more about your patients and how you can accommodate their needs.

posted on 8/4/2016 Is your practice placing the correct forms in its new patient packets? Since 1970, POS Professional Office Services has provided expertise in patient communication to practices across the country.

posted on 7/28/2016 New patient packets improve patient satisfaction and give a good first impression.

posted on 7/21/2016 With recent changes in the healthcare industry, effective doctor – patient communication has become more important than ever. Can you confidently say that your practice is doing its best to provide a positive experience for patients?

posted on 7/7/2016 We act on what we preach. Read what our customers using POS Patient Payment Services are saying about their experience.

posted on 6/23/2016 Survey with a purpose.

posted on 6/9/2016 Practices need to adopt customer service-oriented strategies to meet the demands of patients.

posted on 5/26/2016 Good design helps you communicate better.

posted on 5/19/2016 Everything in your office makes an impression.

posted on 5/12/2016 As if we needed one more acronym....

posted on 5/5/2016 Progress is being made to provide better, more affordable care.

posted on 4/25/2016 April 25-29 is the Patient Experience Week.

posted on 4/21/2016 How are practices measuring patient satisfaction?

posted on 4/14/2016 You sense there is something off at your practice. But you are not sure how to prove it.

posted on 4/7/2016 Need to generate ideas? We can help.

posted on 3/30/2016 There are not enough hours in the day. What if you found just 15 minutes that could help inspire you?

posted on 3/24/2016 Forms and more forms. Getting patients to read important information is challenging.

posted on 3/17/2016 Make your choice, a ‘vendor' or a ‘partner'?

posted on 3/10/2016 If you are like many practices, you have added marketing duties to an employee's job description.

posted on 3/3/2016 We talk a lot about the patient experience. Maybe we need to talk family experience too.

posted on 2/22/2016 To meet the needs of the Connected Patient you better have a connected office.

posted on 2/18/2016 Have healthcare professional been spending too much time talking about the role medical practices play improving health outcomes? What about the role the patient should play?

posted on 2/11/2016 How to make your patient statement patient-centric.

posted on 2/4/2016 Is your practice patient-centric?

posted on 1/28/2016 As presidential candidates ramp up their campaigns, tune it for their views on healthcare.

posted on 1/20/2016 Millennials know what they want and they are not shy about asking for it.

posted on 1/14/2016 It's no surprise that practices are struggling to get patients to engage with their patient portal.

posted on 1/7/2016 There is a place for both print and digital communications. Print is here to stay.