Measuring Patient Satisfaction

Our research of practices throughout the country showed that 78% of practices believe gathering patient opinions is important. But many simply don’t have the time or expertise to do it.

This is where third party survey vendors can help. Choosing the right survey vendor often depends on the size of practice, specialty and regulatory considerations.  

Benefits of using a third party survey provider:

• Expertise in methodology, collection, organization and sharing of data.
• Surveys are electronic (which is good, since more than 60% of consumers want to complete satisfaction surveys online).
• Robust reporting and dashboards to show patient feedback, trend lines and more.
• National benchmarking to see how practices stack up against the competition.
• Recommendations on how to use the feedback to improve patient loyalty, practice operations and provider communication.

Learn more about patient satisfaction surveys, including POS Surveys^TM, during a special webinar Tuesday, April 26, at 1 p.m., EDT.