Webinars

POS offers several complimentary webinars throughout the year. To register, click the registration link next to the webinar you'd like to attend. Scroll below for a description of the webinar. Please note that all webinar times are in Eastern Time.

Day Date Time Topic Duration Registration
Tues. July 11, 2017 2 p.m. EDT Maximize Your Practice and Patient Mailings 30 Mins Register
Tues. Aug. 22, 2017 12 p.m. EDT Patient Feedback is a Gift * 30 Mins Register
Wed. Sept. 20, 2017 2 p.m. EDT Good Relationships are Built on Good Communication * 45 Mins Register
Thurs. Oct. 19, 2017 11 a.m. EDT How to Communicate with the Millennial Patient * 30 Mins Register

PAHCOM CEU Approved* All webinars with an asterisk meet the criteria of PAHCOM and are approved for 1.0 CEU.

Webinar Descriptions

Maximize Your Practice and Patient Mailings

Learn how to utilize direct mail to connect more with patients. From design best practices, content, and mail services nuances, learn tips to make your mailers more effective and common mistakes to avoid.  

Patient Feedback is a Gift

Patients are 3 times more likely to leave a practice where they report poor quality relationships with their physician. Do you know what your patients are saying about your practice and providers? This webinar will highlight best practices in surveying patients. We will also discuss measuring key areas of your practice including provider communication, practice operations and customer service.

Good Relationships are Built on Good Communication

What builds good relationships? First and foremost a consistent message, personalized to your patients. Frequent communication delivered in different mediums. And absolutely, hands down, a strong brand. Learn best practices and ideas for communicating with patients through what we call the Five Phases of Patient Communication. 

How to Communicate with the Millennial Patient 

Everyone is talking about them – the Millennials. They are a different generation. Their desire for 24/7 communication and their digital footprint can’t be ignored. Learn how they wish to be communicated to and best practices for attracting and keeping the Millennial Patient.