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posted on 5/10/2018
First impressions are lasting impressions. Learn what not to do when welcoming a new patient.
posted on 4/12/2018
Did you know being social can improve your overall health?
posted on 3/15/2018
Innovative technology can help automate patient billing and payment.
posted on 2/1/2018
In the end, it's always the experience one has working with someone that matters the most.
posted on 1/2/2018
Healthcare technology will continue to boom in 2018.
posted on 11/30/2017
Hint: Today's patients are online consumers.
posted on 11/9/2017
Don't make it harder to collect your money. Understand patient consumer behaviors.
posted on 10/26/2017
POS was awarded 5 design awards by Graphic Design USA.
posted on 10/19/2017
Your website is often the first impression your patients will have of your practice -- make sure it's a good one.
posted on 10/5/2017
Marketing drives practice revenue. Make sure you have a seat at the budget meeting.
posted on 9/28/2017
October is Breast Cancer Awareness Month
posted on 9/14/2017
Proactive communication from YOUR PRACTICE is half the battle to getting patients vaccinated.
posted on 8/31/2017
Well beyond the concerns and impact of flooding, is the impact to the health of those citizens hit by Hurricane Harvey.
posted on 8/17/2017
Yes, patient loyalty is a thing of the past.
posted on 8/3/2017
For those who thought the patient experience was a passing fad....think again.
posted on 7/20/2017
The digital consumer is here to stay.
posted on 7/13/2017
How long are you willing to wait for an appointment with your provider? Would long wait times bother you as much if you knew why you were waiting?
posted on 6/29/2017
Brand is the perception someone has in their mind about your products and services.
posted on 6/22/2017
Annual checkups and regular health screenings can add years of healthy living.
posted on 6/15/2017
What could the value of a thank you note mean to your practice and your patients?
posted on 5/25/2017
You have a billing and payment solution in place, but what do your patients know about their financial responsibility and payment options with your practice?
posted on 5/18/2017
Tips to improve your direct mailers.
posted on 5/4/2017
Printing is more than ink on paper; it's so much more.
posted on 4/27/2017
Automation and use of technology will help your practice collect more of your patient-owed balances.
posted on 4/13/2017
More than 4 million people in the U.S. wear braces -- and an interesting stat -- 25% of them are adults.
posted on 4/6/2017
Mail? Like in the paper kind? Yes, that is exactly what we are talking about.
posted on 3/30/2017
Everyone has an opinion these days -- from rating a hotel, reviewing a restaurant and ranking a doctor.
posted on 3/23/2017
There are many reasons why patients are hesitant to pay bills, but budget concerns are one of the most common.
posted on 3/9/2017
Growing your practice means stepping out of your comfort zone and asking patients to refer new patients to you.
posted on 3/2/2017
It's not enough to have a building with a practice sign and a listing on the website.
posted on 2/23/2017
Patient and provider communication and education is needed in keeping updated on changes in adult vaccinations.
posted on 2/16/2017
Up to 15% of patient-owed balances are not collected. Learn how to improve your practice A/R.
posted on 2/9/2017
Communication helps shed light on important health conditions and increased awareness on prevention.
posted on 1/26/2017
Nearly 117 million people suffer from a chronic illness. Chronic care management and prevention of chronic illnesses remains a priority in healthcare today.
posted on 1/19/2017
Don't underestimate the power of proactive health care.
posted on 1/12/2017
Is relying on longevity and a strong reputation enough in today's healthcare world?
posted on 1/5/2017
Will the New Year bring about new changes in healthcare?
posted on 12/22/2016
Bells will be ringing...
posted on 12/15/2016
"Getting in shape is only a download away," a headline from a summer article out of Money Magazine.
posted on 12/8/2016
They are a force to be reckoned with and you need them in your practice. Learn how to engage with the Millennial patient.
posted on 11/23/2016
This week we express our gratitude and appreciation to the practices we serve throughout the country.
posted on 11/17/2016
It's a million dollar question. What is going to happen to all of the healthcare reform mandates when President-Elect Trump takes office?
posted on 11/10/2016
Putting the focus of the patient back at the heart of healthcare -- something we are passionate about. And we like to share resources focused on improving the patient experience.
posted on 11/3/2016
10,000 baby boomers turn 65 every day. How are you communicating information about the Welcome to Medicare Preventive Visit?
posted on 10/20/2016
Five steps for compliance with 1557 and more useful news for practices.
posted on 10/11/2016
Section 1557 of the Affordable Care Act is requiring most medical practices to post a Notice of Nondiscrimination, effective Oct. 17.
posted on 9/29/2016
What builds good relationships? First and foremost a consistent message, personalized to your patients.
posted on 9/15/2016
We talk patient experience a lot. Our customer experience is just as important.
posted on 9/1/2016
Print is more than a brochure, a postcard, a booklet -- it's a story.
posted on 8/25/2016
New patient packets are one of the first interactions your practice has with new patients. What you can communicate and how you can communicate it can affect whether your patients return.
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