White Papers & Case Studies

Case Study: Northwest Allergy & Asthma
Case Study: Northwest Allergy & Asthma
Read about one practice's success in significantly increasing the collection of patient-owed balances by utilizing POS Patient Payment Services.
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White Paper: The Millennial Patient - What Every Practice Should Know
The Millennial Patient: What Every Practice Should Know
What do you need to know to attract this generation of new patients and keep them coming back? Hint: Digital communications!
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White Paper: Practice Branding and Marketing
Practice Branding and Marketing
POS annual survey results are in. Learn practices' top marketing and branding priorities in 2018.
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Case Study: Terry Reilly Health Services
Case Study: Terry Reilly Health Services
Hear how POS Patient Payment Services has helped an FQHC practice collect more of their patient-owed balances.
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White Paper: Engaging Patients Means More than Satisfying Patients
CASE Study: Engaging Patients Means More Than ‘Satisfying’ Patients
Learn how one practice manages more to a patient-centric environment. It starts with a good practice brand.
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White Paper: Reaching Patients Through the Power of Mail
Reaching Patients Through the Power of Mail

Don't underestimate the power of Mail to convey important patient education and information.

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White Paper: Battling Competition, A Roadmap to Success
Case Study: Battling competition: A Roadmap to success

It's competitive in today's market. Specialties like Orthodontics rely on referrals to grow their practice. Learn more about the power of provider referral programs.

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White Paper: Patient Marketing: One Smile at a Time
Case Study: Patient Marketing: One Smile at a Time

Reaching new patients and creating a brand image takes innovative and creative marketing touches. Read how one practice included their ‘value-add’ in their marketing collateral.

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White Paper: Delivering on Your Brand Promise: One OB/GYN's Marketing Journey
Case study: Delivering on Your Brand Promise

How do OB/GYN practices attract new patients and keep the ones they have? It starts with understanding your audience and practice marketing needs.

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White Paper: 4 bottom line boosting additions to your new patient packets.
Four bottom line- boosting additions to your new patient packets

We discovered that the forms left out of new patient packets are items that can have a positive effect on practice bottom lines.

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White Paper: Going beyond 'Bedside Manner' to improve provider/patient relationships
Going Beyond 'Bedside Manner' to Improve Provider/Patient Relationships

Never has the bond between a provider and patient been more important than today. Learn how intentional and frequent communication with patients can improve relationships.

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White Paper: Why should we really care what patients think?
Why SHOULD We Really Care What Patients Think?

Practices need to engage more with patients to improve the provider/patient relationship.Learn more about why surveying patients is the right thing to do.

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White Paper: How healthcare practices and patients can be heard through the 'NOISE'
How Healthcare Practices and Patients Can Be Heard Through The 'Noise'

Communicate often, with one voice, one message and through several communication channels.

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White Paper: Improve the patient experience through strategic patient communication
Improve the Patient Experience Through Improved Patient Communications

From the time a patient calls your office to their very last bill, create strong communications and relationships to keep your patients satisfied and coming back.

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