POS Reputation Builder

POS Reputation Builder

Turn patient feedback into a stronger reputation.

Reputation Builder asks every patient for feedback by text or email, routes unhappy patients to a private channel before they post, and sends happy patients straight to Google and Facebook. You monitor and respond to all of it from one dashboard.

Get started today → See how it works
More reviews, in more places, with less work for your staff.

Reviews decide where patients go next

Before a patient ever calls your office, they read what other patients said. Reputation Builder makes sure that what they find is current, positive, and plentiful.

0
of Americans look for health information online
0
trust online reviews as much as a personal recommendation
0
trust a business more when it has positive reviews
0
search online for a doctor or other health professional
Smart Routing

Catch problems privately. Send praise public.

When a patient rates their visit, Reputation Builder decides where that feedback goes. Lower ratings open a private form so your team can follow up directly. Higher ratings go straight to your public review sites, where they help the next patient choose you.

1 to 3 Stars

Routed to private feedback

The patient sees a short message: we want to follow up and make it right. Their comments come straight to your team, not to a public page.

Patient sees
Leave Direct Feedback
Stays internal so you can resolve it
4 to 5 Stars

Routed to public review sites

The patient is thanked and sent to leave a review where it counts most, with one tap to your highest-priority sites.

Patient is sent to
Google Reviews
Builds the public reputation patients see first
How it works

Three steps, then it runs on its own

Set the request to send automatically after each visit. Reputation Builder handles the rest.

  • 1

    Engage the patient

    Patients get a short text or email after their visit, no app and no login required.

  • 2

    Collect feedback

    A quick survey plus a one-tap link to leave a review on the sites that matter to you.

  • 3

    Manage from one place

    Every review from every site lands in your dashboard, ready to monitor and respond.

9:41
12
GM
Graham Medical
Today 9:41 AM
Hi! This is Graham Medical. We would love your feedback on your recent visit:
reviewability.com/graham
+
Text Message
Reporting & Dashboard

Monitor your reviews your way

Choose how hands-on you want to be. Reputation Builder fits the way your practice already works.

  • Monthly reports with responses and rating improvements
  • Real-time alerts when a patient leaves a review
  • Immediate notice of any negative review
  • A real-time dashboard to monitor and respond to all reviews
  • Consultation on managing reviews, plus deeper reporting on your data

Care That Connects,
Reviews That Grow.

Learn More

We'd love to hear from you.

Need something cleared up? Contact our team directly.

Phone
Mon to Fri, 8am to 6pm.
800.331.4976
Email
support@poscorp.com
Office
2757 Burton Avenue, Waterloo, IA 50703

2757 Burton Ave, P.O. Box 450, Waterloo, IA 50704  |  Telephone: 800.331.4976  |  Fax: 800.332.9767

Non-Medical Customers  
Satisfaction Guaranteed