Hands down the number one feature customers like the most about POS Surveys are the reports and dashboards. The real-time dashboard and reports allow you to view responses immediately. The overall practice scores, provider report cards, location report cards and patient comments offer a simple, yet robust view of your patient feedback.
The patient comments section has helped practices make much needed improvements. The majority of our customers said the top two improvements made in their practice were overall patient/provider communication and improved bedside manner.
A Solution for All Levels of Involvement
For those in your practice who want to view real-time results and dig deep into the data, simply log in to the dashboard. Others in your organization might prefer to only view the monthly reports provided via email. You select the user types to customize the information for each member of your team.