Recent Blogs - 2019

  • How to Respond to Online Reviews Like a Pro

    posted on 8/9/2019 As you start ramping up the glowing reviews from positive patient experiences, you'll start to feel really confident. On the flip side, what happens when you receive a negative review? How should you respond and how can you be confident you're staying HIPAA compliant? Read more to ensure you're handling it like a pro.

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  • Navigating a ‘Click' Happy World

    posted on 6/13/2019 Google. Facebook. Yelp. Healthgrades. Amazon. Trip Advisor. These are just a handful of the many online platforms where consumers are sharing their opinions – good and bad. Every business, including healthcare, is one click away from a negative review. Online reputation management has become a hot topic among healthcare practices around the country.

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  • Communication is the Key to Patient Engagement

    posted on 4/4/2019 Anyone working in healthcare today has been indoctrinated in the ‘patient experience.' While the patient experience is still very important, patient engagement is what is driving healthcare outcomes today.

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  • 4 Ways to Make Healthcare Billing Easier

    posted on 3/28/2019 Managing your practice revenue, billing structure and patient accounts are both time consuming and tedious. It can have a huge effect on your staff efficiency and in return, impact the patient experience. Learn a few tricks to improve your billing strategy.

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  • Print is Not a Commodity Item

    posted on 2/14/2019 The role of print and its place in marketing has changed. Today's print has moved from being a commodity item to a way to bond and connect with your patients.

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  • Let Technology Work for You

    posted on 1/31/2019 It's known that healthcare professionals are late adopters to embrace technology and change. One of those changes – automating the way, we collect patient-owed balances.

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  • Looking Ahead in 2019

    posted on 1/24/2019 POS continues to keep a pulse on consumer behaviors and what healthcare practices need from their partners.

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