Recent Blogs - 2019

posted on 10/10/2019 It continues to be no secret that the healthcare landscape continues to change -- and that change won't be slowing down anytime soon. Competition in healthcare is nothing new. Rather, it's the type of competition that is evolving -- tech giants and venture capitalists, mega mergers and independent providers. The overall theme that seems to ring true is one of disruptive healthcare. Learn the five disruptors we are seeing in healthcare today.

posted on 9/6/2019 A patient needs X-rays. A co-pay is collected. A bill is sent. 30 days pass. No payment. Another bill is sent. 60 days. Still no payment. 90 days, and so on and so on. Healthcare has traditionally been more lenient when it comes to collecting patient-owed balances. The landscape is changing, and healthcare is beginning to adopt innovative technology and financial best practices.

posted on 8/9/2019 As you start ramping up the glowing reviews from positive patient experiences, you'll start to feel really confident. On the flip side, what happens when you receive a negative review? How should you respond and how can you be confident you're staying HIPAA compliant? Read more to ensure you're handling it like a pro.

posted on 6/13/2019 Google. Facebook. Yelp. Healthgrades. Amazon. Trip Advisor. These are just a handful of the many online platforms where consumers are sharing their opinions – good and bad. Every business, including healthcare, is one click away from a negative review. Online reputation management has become a hot topic among healthcare practices around the country.

posted on 4/4/2019 Anyone working in healthcare today has been indoctrinated in the ‘patient experience.' While the patient experience is still very important, patient engagement is what is driving healthcare outcomes today.

posted on 3/28/2019 Managing your practice revenue, billing structure and patient accounts are both time consuming and tedious. It can have a huge effect on your staff efficiency and in return, impact the patient experience. Learn a few tricks to improve your billing strategy.

posted on 2/14/2019 The role of print and its place in marketing has changed. Today's print has moved from being a commodity item to a way to bond and connect with your patients.

posted on 1/31/2019 It's known that healthcare professionals are late adopters to embrace technology and change. One of those changes – automating the way, we collect patient-owed balances.

posted on 1/24/2019 POS continues to keep a pulse on consumer behaviors and what healthcare practices need from their partners.