Approach

Our unique approach leads to happy patients.

Absence may make the heart grow fonder in some relationships. But in a competitive world, absence just gives your competition an opportunity to steal your patients. That’s why POS did extensive research for our customers – to learn how to improve their patient communications.

The result is our Five Phases of Patient Communication, which identifies the opportunities for more patient engagement for your practice.

Five Phases of Patient Communication

New Patient – Communications to welcome and register a patient to your practice. And start the relationship off right.

Diagnostic & Treatment – Patients want to understand tests and treatment. Practice communications that are branded raise your reputation and build trust.

Financial – Patient billing and payment solutions to help you collect patient-owed balances.

Educational & Preventative – Communications that improve patients’ health outcomes.

Patient Acquisition – Now more than ever, a consistent marketing effort is key to keep new patients coming in the door.


Strengthening your practice’s image and profitability is at the heart of what we do. Improving patient communication tools is our passion. We have 45+ years expertise in branding for a variety of healthcare and dental specialties.

POS Communicate Blog

The blog for best practices in patient communication.

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Upcoming Webinars

Webinars

Taking the Pain out of Patient Payments. Join us Feb. 8 at 1 p.m. EST.

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The Power of Patient Surveys

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Patient experience matters. POS Surveys collects, analyzes and compiles patient feedback.

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